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Questions?
Call us at 1-215-322-6200 or Toll
free 1-800-322-6203 Email us at
sales@ChurchSupplier.com.
Our internet ordering is open 24
hours a day.
Our offices are open Monday-Friday
8:45-5:45 Eastern Time. Our address
20 Industrial Drive. Warminster, PA
18974, USA. We sell to
churches, organizations and
individuals. We love our customer,
and most customers love our value
and service. Only God performs
miracles. If you live near us, come
pick up your order and save
shipping. |
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You can be assured that your order
information is protected by the
highest level of online secure
payment systems. Your credit card
information will be encrypted
through Secure Socket Layer
technology, sending your information
safely through the servers to
process your payment. We do not
share your name or Email with anyone
else. |
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Payments
We accept VISA, MASTERCARD, AMERICAN
EXPRESS and DISCOVER, Paypal, debit
cards, checks, cash and money orders
made payable to ChurchSupplier or
Neibauer Press. Paypal account is
nathan@neibauer.com. You can also
wire us money using ACH please call
for instructions. No C.O.D.'s. We
accept cash at our offices and
warehouse.
We do not bill customers under
$1000.00. For orders over $1000.00
we require credit information so we
can do a credit check. This process
normally takes 2 weeks. |
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Domestic: Regular Ground
Shipping 15% of total will be
charged. Some heavy or bulky items
may have additional shipping cost
associated with them. Minimum $6.95.
Air Additional charges start at
$19.99. Certain items are very heavy
and very expensive to ship overseas,
you will be informed prior to
shipping of the additional cost..
Canada, Alaska: 25% of total
will be charged. Some heavy or bulky
items may have additional shipping
cost associated with them. We are
not responsible for duty or VAT
taxes, these are local National charges.. Minimum $19.00 shipping
Foreign (includes Puerto Rico):
Shopping cart does NOT reflect your
charges. 45% Shipping and Handling
is average. Actual freight will be
charged. Certain heavy items are
impractical to ship to foreign
countries because shipping costs are
much higher than the cost of the
goods. We are not responsible for
duty or VAT taxes, These are Local National Taxes. Minimum $24.00
Shipping charges will range from
15%-200%. We will inform you prior
to shipping. We ship anywhere,
however from many countries we
require wire transfers for the cost
and shipping charges. We only ship
with signature required.
All orders are usually shipped UPS, Priority Mail, fitst Class or
Parcel Post in North America, including Alaska,
Hawaii and Mexico. Overnight, 2-day and
3-day available at extra cost.
Express service will require you
giving us credit card information
over the phone. In stock items are
usually shipped within 72 hours. We
do not ship on weekends. If you are
not available to authorize charges
the order cannot be shipped Express
Service. Most jewelry items ship
Priority Mail. Coin cans will incur
additional UPS charge for oversize
package charge of $10.00 per box.
Orders normally ship within 72
business hours for in stock
materials. If items are out of
stock, we ask that you allow 10-14
working days for us to re-stock
them. Orders requesting same day
shipping will incur an additional
charge of up to $20.00. UPS pickup
is 3 P.M. eastern time, Air pickup
is 5:00 P.M.. It normally takes us
at least several hours to process
and fill orders. Please order far
enough in advance.
Orders are handled faster if placed
online. We will call or email you if
there is a problem with your order
or we cannot meet your delivery by
shipping method specified or if we
need additional information.
Please allow 7 days for ground
shipping in North America. Basic
shipping for foreign may take up to
3 months.
You will receive confirmation of
your order shipment via email.
Please call us if there are any
questions, concerns, errors or
changes once your order has been put
into the shopping cart. Please refer
to the associated invoice number of
your order. If you block incoming
Email you will not get a receipt nor
can we send you additional
information about your order or
additional shipping costs if outside
the US All prices subject to
change. This web site has all
current prices. We have no current
printed catalogs. Thank you. |
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We reserve the right to update model
designs whenever these changes
represent an equal or better value
for our customers. Items illustrated
on this site are usually takrn from actual photos
of the products available at the
time. An updated version may be
substituted at a later date.
Products depicted on packaging may
vary slightly from the actual
product because of this updating.
All the sizes of products indicated
or shown on this site are close
approximations. Although our staff
of proofreaders works diligently to
ensure the accuracy of copy
descriptions and prices, you must
give us correct copy. We reserve the
right to correct typographical
errors. |
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We are sorry but we do not accept
orders from certain countries
without wire transfer or pre-cleared
check in advance. Our fraud
department will determine this as
orders are received and the amount
of the order. Certain heavy orders
are impractical to ship outside the US as the
amount of the shipping charges is
much higher than the the value of
the product. |
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The current law requires that we
only collect sales tax for
Pennsylvania deliveries only from
everyone that has not supplied a tax
exempt certificate. If you represent
a non-profit Pennsylvania
organization or are buying for
resale please supply the appropriate
form and we will eliminate the sales
tax charges. |
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We hope all of your purchases are as
expected. We guarantee the quality
of all our items are as described.
We will replace any defective items. Please call for an authorization number before returning any merchandise. We will not accept any returns without a Return Authorization Number.
We charge a 10% restocking charge on
all items returned because of buyers
error within 30 days. After 60 days
we will issue credit only. We do not
accept returns of custom imprinted
items or sample packets. |
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We sell many items we publish to
bookstore and church denominational headquarters
with Resale License at trade
discounts. We sell some jewelry
items to church stores at a 15%
affiliated discount. There is a
$100. minimum net . Both items require
prior paperwork and approval. |
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We ship to the following countries : Australia,NZ
(New Zealand), Bermuda, India, Japan, US (United
States), Canada, UK,EU including Germany, France,
Switzerland, Netherlands, Belgium, Scotland,
Ireland, Wales, England, Norway, Finland, Sweden,
Denmark, Italy, Spain, Iceland, Greece, Not on the
list? Please email us.
When Will My Order Ship?
Please use this formula to
determine when your order will arrive:
Processing Time +
Warehouse Time + Shipping Time = Total
Delivery Time
- Processing Time = One day to review your order, your credit
card authorized (much longer for checks
and money orders), and to make sure the
ship-to address is on file with your
credit card company. If your card does
not authorize, your order will not
proceed to the next step. If your
ship-to address does not match your
bill-to, or is not on file with your
credit card company, your order will not
proceed to the next step. If your order
does not proceed to the next step, we
will notify you via your order status
and by email with instructions on how to
proceed. If no action is taken your
order will be cancelled.
Minimum time: 1 business day. We
do not process orders on Saturday,
Sunday or holidays. Allow an additional
1 to 2 business days for weekend orders.
- Warehouse Time =
After your order is processed, we send
it to the warehouse. If the product is
still in stock, it will be shipped in a
day or two. Stock availability is
indicated in each product description on
our web site, but high-demand items
sometimes sell out faster than our web
site indicators can display.
Minimum time: 1-2 business days
- Shipment Time = The time it takes for the shipping company
to drive or fly your product to you. If you select
regular shipping, this time
could be a week or two. Some regular shippers do not display tracking
information. Ground shipping is the
default shipper in your shopping basket
so if you do not want ground, notify us.
shipping
- Gift Cards Gift cards
available at no charge for gifts sent
directly to the recipient.
- Urgent Delivery -
NOTE: If you make a purchase and want
next day delivery, your order might not
arrive the next day. Processing time can take 1 business day and
warehouse time can take 1-2 business
days and after that next day delivery
can take 1 day. If you make a purchase
and select next day delivery, your order
might not arrive for 3 business days. If
you want to use next day or second day
delivery, place your order before 3pm
Eastern, Monday through Friday (holidays
and weekends not included) and make sure
your bill to and ship to addresses are
on file with your credit card company.
And then monitor your email and your
order status closely in case we notify
you of a problem processing your order.
- Gift Certificates available with Email announcements,
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Assistance, Shipping from ChurchSupplier.com,
MegaSupplier.com